Dentist in Terrell & Rockwall, TX | The Commitments that Make Your ADA Dentist Unique

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We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and we are all looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association® (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency's recommendations.

Although Governor Abbot allowed dentists in the state of Texas to begin seeing patients beginning May 4, 2020, we waited an additional week to make double sure the safety of our patients and staff were not at risk.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office.
We have hand sanitizer that we ask you to use when you enter the office. You will also find some in the reception area and other places in the office to use as needed.
You may see that our waiting room will no longer offer magazines, children's toys and so forth since those items are difficult to clean and disinfect.
Appointments will be managed to allow for social distancing between patients. That might mean you are offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as reducing the number of patients in the reception area at any one time.
We are urging anyone accompanying or transporting a patient to the scheduled appointment to remain in their car while the dental treatment is occurring OR drop off the patient and we can call you at the conclusion of the dental appointment to return and pick up the scheduled patient.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 972-563-1670 or visit our website at scottervindds.com.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Scott A. Ervin, DDS and Staff

972-563-1670 606 N Rockwall Ave.
Terrell, TX 75160

Posted September 30, 2016.

The American Dental Association is an organization that helps our dentist, Dr. Scott A. Ervin, provide the best possible service for our patients in Terrell, Texas and the surrounding communities. In fact, there are five promises that the ADA encourages our dentist to make, and these promises are:

No. 1: Respect a patient’s wants and needs

Your dentist respects your privacy and ensures confidentiality. Your dentist will put you first and will involve you in every treatment decision.

No. 2: Do no harm

It’s your dentist’s duty to make sure you are safe and healthy. This means that he works hard to keep up to date on the latest technology and treatment available in the world today. This also means that your dentist will refer you to another doctor or surgeon when necessary.

No. 3: Do good

Your dentist will provide high-quality treatment all while considering your values, desires, and needs. This also means that your dentist will keep your best interest at heart and will discuss treatment options with you so you can both decide what’s best.

No. 4: Be fair

Your dentist will always treat every patient equally. This means he does not discriminate and will always provide top-notch dental care without prejudice.

No. 5: Be truthful

Dr. Scott A. Ervin will constantly be honest and truthful. This will help you form a relationship with him that is based on trust and understanding.

Dr. Scott A. Ervin works hard to keep his commitment to you. If you would like to know more about our dentist in Terrell, Texas, or schedule your next visit, please call our experienced team at 972-563-1670 today. We are always happy to help you maintain a healthy, confident smile!